State Farm® Insurance Agent Angela Holbert

"I had an outstanding experience working with Margaret Mann for my insurance needs! She helped me navigate auto, renters, and life insurance, making the process seamless and stress-free. The level of customer service was exceptional; she was always available to answer my questions and address any concerns. I truly felt like a valued client throughout the entire process. I highly recommend Angela Holbert State Farm to anyone in need of comprehensive insurance solutions. Five stars without a doubt!"

"After being with another agent who really did not provide much support it has been so refreshing to work with Angela! I have been working with Angela for all of my business insurance needs, and I couldn't be more satisfied. She is attentive, caring, and incredibly thorough. No matter the situation, I always feel well taken care of. She consistently goes above and beyond, advocating for me and ensuring my best interests are protected. I have never once felt out of the loop, and her communication is top-notch! Her team is equally wonderful, always available to answer any questions I have. I highly recommend this agent and her team for anyone seeking a reliable, supportive, and knowledgeable insurance partner!"

"Angela and her team provide such great customer service. Highly recommend them!!"

"***Update *** I filed a corporate complaint to which Angela was notified of . She emailed me today and advised me Margaret was not only NOT terminated but Angela feels I should find another agent. So she would rather lose a client than do the right thing! I have filed a grievance with corporate again and I will not settle until Margaret is not longer employed. This is unforgivable. The fact that Angela is not firing her tells me she allows this kind of thing to happen often as Margaret felt so at ease sending it in the first place ! And then she has the nerve to tell me that my Google review will hurt her business as if SHE is the victim here! And everything is documented in writing as evidence. I HAD PREVIOUSLY LEFT A FIVE STAR REVIEW PRAISING ANGELA FOR HER COURTESY AND WILLINGNESS TO CORRECT MY PREVIOUS ISSUE , HOWEVER TODAY I AM UPDATING TO A ONE STAR AFTER WHAT I JUST WENT THROUGH. MY INSURANCE PREMIUM WENT UP 86 DOLLARS PER MONTH FOR MY RENEWALL AND OFCOURSE I WAS CONCERNED AS THAT IS A LOT. I SPOKE TO THE OFFICE MANAGER MARGARET MANN AND SHE WAS VERY RUDE TO ME STATING THAT "IT IS WHAT IT IS " AND " EVERYONES INSURANCE WENT UP" AND THEN TELLING ME UNLESS I RAISE MY DEDUCTIBLES THERE WAS NO WAY TO GET THE PREMIUM DOWN. SHE COULDNT EVEN GIVE ME A VIABLE REASON MY SPECIFIC POLICY WENT UP THAT MUCH AND HER TONE WAS THAT SHE COULD CARE LESS AND RUSHED THE CALL AS IF I WAS WASTING HER TIME. WHEN I SAID I WILL HAVE TO LOOK AT OTHER COMPANIES FOR QUOTES AS I JUST CANNOT AFFORD $ 506.00 A MONTH SHE AGAIN SAID WELL THEY WILL BE HIGH TOO VERY RUDELY. I THEN ASKED FOR MY ACTUAL AGENT ANGELA HOLBERT TO CALL ME BACK AS I WISH TO DISCUSS WITH HER BEFORE SHOPPING AROUND AS I LOVE THE COVERAGE AND THUS FAR THE SERVICE HERE FOR THE MOST PART OTHER THAN AN EX EMPLOYEE WHEN WE FIRST SIGNED UP WHO WAS EQUALLY RUDE. APPARENTLY SHE IS NO LONGER WITH THE COMPANY. HER RESPONSE TO ME ASKING TO SPEAK WITH ANGELA WAS " ILL LET HER KNOW AND "IF" SHE HAS TIME SHE WILL CALL YOU ". SHE IS MY AGENT SO HER LITERAL JOB IS TO MAKE TIME TO TALK TO ME. ( NOTHING AGAINST ANGELA SHE HAS ALWAYS BEEN AWESOME )AND WE ENDED THE CALL. I THEN GET AN EMAIL IMMEDIATELY AFTER MARGARENT AND I HANG UP FROM MARGARET'S COMPANY EMAIL THAT I ASSUME WAS SUPPOSED TO GO TO ANGELA BUT INSTEAD SHE SENT TO ME THAT READ, ....." I THINK SHE IS HALF CRAZY" ..... REFERRING TO ME AS A CUSTOMER FOR SIMPLY BEING CONCERNED AS TO WHY MY BILL WENT UP $86 A MONTH! I IMMEDIATLEY CALLED THE OFFICE AND DEMANDED TO SPEAK WITH ANGELA TO WHICH SHE WAS ALL OF THE SUDDEN AVAILABLE WHICH I WAS TOLD JUST A FEW MOMENTS PRIOR THAT SHE WAS NOT IN THE OFFICE. I ADVISED HER WHAT HAD JUST HAPPENED AND WHAT WAS SENT TO ME AND SHE BEGAN TO APOLIGIZE OVER AND OVER AND SAID SHE WOULD GO TALK TO MARGARET TO WHICH I DEMANDED SHE DO MORE THAN SPEAK TO HER. THIS IS GROUNDS FOR TERMINATION. THIS IS UNETHICAL AND UNPROFESSIONAL EVEN MORE SO FOR AN OFFICE MANAGER. IF THIS IS HOW SHE TALKS ABOUT CUSTOMERS AND CLIENTS BEHIND THIER BACK THAT IS NOT SAYING MUCH FOR WHAT TYPE OF COMPANY STATE FARM IS. I WOULD ASSUME ANGELA WILL DO THE RIGHT THING AND TERMINATE MRS. MANN'S EMPLOYMENT BUT I WILL BE FOLLOWING UP WITH THE CEO JON FARNEY TO MAKE SURE THIS NEVER HAPPENS AGAIN TO MYSELF OR ANYONE ELSE. I KNOW THEY ARE IN THIS TO MAKE A LIVING BUT I TOO HAVE A RIGHT AS A CONSUMER TO ASK QUESTIONS AND IT IS NOT "HALF CRAZY" TO BE CONERNED WHEN A RATE GOES UP $ 86.00 PER MONTH OUT OF THE BLUE LIKE THAT FOR WHATEVER REASON. I HAVE ALSO FORWARDED THE EMAIL FROM MARGARET TO ANGELA SO SHE CAN READ THE EMAIL FOR HERSELF. BELOW IS A COPY OF THE EMAIL I WAS SENT ."

"My experience with Angela’s team has been nothing short of great. Chloe has been super helpful with any problems I’ve had. Whether it be in the app or with billing, she’s very resourceful full of information and positive energy."

"My family's agent, Margaret Mann, is has an A+ take on ALL of State Fram's policies, knows how to help us save EVERY penny possible and has been respectful as can be since day one!👏"

"Always great customer service and answers my questions when I have them. Margaret is always a pleasure to work with. Angela’s office is the best in town!"

"I have been a member of Angela Holbert State Farm for over a year now and I have nothing but the best care from the hard working team there! Chloe at the front desk informs me promptly when there are changes or updates to my policy, and she has always been kind over the phone with me. I also received care through Margaret, and she was also very prompt and kind over the phone. I appreciate the care they give, and I recommend Angela Holbert for anyone looking for Renters Insurance! Thank you again!"

"Margaret is awesome! If you need an agent, she's the one to call."

"I couldn't be happier with the experience I have had through this office. Simple and stress-free. Knowing that I have enough coverage for a great rate gives me peace of mind if I have to make a claim. Nothing but great interactions with Margaret. Knowing she is in my corner really helps the whole process. Thank you for helping the whole process run so smooth!"

"CJ is absolutely fantastic! Went above and beyond in helping me and ensured I was able to close on my house. Would highly recommend!"

"We have had a great experience with CJ helping us get set up with all our insurance needs from the day we moved to S. Carolina. He is outstanding with taking the time to explain all the terms and recommend ways to save money, while still ensuring we have the proper coverage for our needs. With a tight deadline (needed insurance prior to getting cars registered by a certain date), CJ made the time to get all our paperwork done and we can't thank him enough! He also helped us get renters policies for my mother and our households as well as an umbrella policy! Thank you so much for all the help and speedy service CJ!"

"I called the office and spoke to Chloe about questions I had with drive safe and save. I had recently started with the program and had MANY questions about how it worked. Chloe went through everything step by step and showed me how everything worked. I really appreciate how patient she was because I am technically challenged! Thank you Chloe!!"

"Margaret and Chloe are fabulous. I had a problem with the ap and it was fixed right away."

"Dealing with Office Manager Margaret H was a very positive experience. She was helpful and professional. I had to renew my home owners policy and Margaret took care of it in 5 minutes with a very positive and thorough demeanor."

"Horrible agency and I’ve been dealing with this agency for years. Bob horrible I had a very bad experience with this agency. They messed up my mom’s claim and my mom is deceased ,This is my second review I don’t know what they did with the lasted review that I wrote . I will never deal with an unorganized agency like them again they can never keep nobody it’s always someone leaving this ."

"I enjoy the personalized service that Chloe provides, it’s almost like having a personal insurance concierge! She is very accommodating and it was nice to have a call to alert me that there would be a change in the near future on my auto bill. I have used many agents over the years and I enjoy having my auto policy with State Farm and Chloe adds a special personal touch to my experience."

"Margaret was fantastic to work with!"

"The entire staff at Angela Holbert State Farm is what has kept me with State Farm even though my insurance rates have gone up exponentially. They go above and beyond to make me feel like a valued part of the State Farm family. CJ at Angela Holbert State Farm took a situation that was causing me a lot of stress and anxiety, and fixed it all within a matter of minutes. He is outstanding. He made a few calls and took care of everything. Sending me exactly what I needed. The entire situation was handled in less than five minutes. He is truly amazing. CJ is an asset to State Farm."

"No matter what the industry is finding someone that really cares and knowledgeable is often next to impossible. I have to say Margaret Mann and Angela Holbert are extremely good at what they do. Most of all they truly CARE about their clients. I could go on and on but I'm here to tell you they are knowledgeable of the insurance business and they CARE!"

"Margaret was amazon and had me signed up for personal policy and 2 commercial policy in two days. Rates were great as well. Thank you and anyone needing insurance don't hesitate to call her."

"Everyone at this office has acted with the utmost professionalism and sense of urgency. Special shout-out to CJ who went above and beyond helping me replace my car after it was totaled."

"Margaret is simply the best!! :) Always the sweetest and hard working. Thank you so much for your speedy help!!"

"Excellent customer service, especially with CJ. I always get a fast response and thorough answers to any questions I have. Many thanks!"

"Chloe helped me amazingly and professionally. Amazing service!"